سياسة الخصوصية

المعلومات التي نجمعها

المعلومات الشخصية

قد نجمع معلومات شخصية تقدمها لنا مباشرة، بما في ذلك:

• your name, email address, and phone number
• account registration details, profile information, and preferences
• booking inquiries, preferences, and history
• communication preferences and correspondence with us or Providers

Where applicable, payment-related information may be collected and processed by independent third-party payment service providers. MarinArabia does not store or control full payment card details.

المعلومات المجمعة تلقائياً

عند استخدام منصتنا، قد نجمع تلقائياً:

• device and technical information, such as IP address, browser type, operating system, and device identifiers
• بيانات الاستخدام (الصفحات المُشاهدة، الوقت المقضي، أنماط النقر)
• approximate location information derived from your device or IP address, where permitted by law or with your consent
• ملفات تعريف الارتباط وتقنيات التتبع المشابهة

Such information is used to operate, maintain, and improve the Platform, enhance user experience, and ensure security.

كيف نستخدم معلوماتك

نستخدم المعلومات المجمعة لأغراض مختلفة:

• operating and maintaining the Platform
• facilitating communication and interactions between Users and Providers, including in relation to booking inquiries and arrangements
• responding to inquiries, requests, and providing customer support
• sending service-related communications and updates
• sending marketing communications, where permitted by law or with your consent
• improving, analyzing, and optimizing the Platform and user experience
• ensuring the security, integrity, and proper functioning of the Platform
• detecting, preventing, and addressing fraud, abuse, or unlawful activity
• complying with applicable legal and regulatory obligations

We process personal information only where we have a valid legal basis to do so under applicable law.

مشاركة المعلومات

قد نشارك معلوماتك في الحالات التالية:

مع الشركات الشريكة

نشارك معلومات الحجز الضرورية مع شركات اليخوت ومقدمي الخدمات لتنفيذ حجوزاتك.

مقدمو الخدمات

قد نشارك المعلومات مع مقدمي خدمات الطرف الثالث الذين يساعدوننا في تشغيل منصتنا أو معالجة المدفوعات أو تقديم دعم العملاء.

• payment processing providers
• hosting and infrastructure providers
• customer support and communication tools
• analytics and performance services

Such third parties are authorized to use your information only as necessary to provide services to us and are subject to their own privacy obligations.

المتطلبات القانونية

قد نكشف عن المعلومات عند الحاجة قانونياً أو لحماية حقوقنا أو ممتلكاتنا أو سلامتنا.

• comply with legal obligations or regulatory requirements
• enforce our Terms of Service or other agreements
• protect the rights, property, or safety of MarinArabia, Users, Providers, or others

Business Transfers

We may share or transfer your information in connection with any merger, acquisition, restructuring, or sale of assets, subject to applicable data protection requirements.

Legal Basis for Processing

We process personal information only where we have a valid legal basis to do so under applicable law. Depending on the circumstances, this may include:

• where processing is necessary for the performance of a contract or to take steps prior to entering into a contract
• where you have provided your consent
• where processing is necessary to comply with legal or regulatory obligations
• where processing is necessary for our legitimate interests, such as operating, improving, and securing the Platform, provided such interests are not overridden by your rights

Where we rely on your consent, you have the right to withdraw such consent at any time, subject to applicable legal requirements.

أمان البيانات

نطبق التدابير التقنية والتنظيمية المناسبة لحماية معلوماتك الشخصية من الوصول غير المصرح به أو التغيير أو الكشف أو التدمير. تشمل هذه التدابير:

Such measures include, but are not limited to:

• تشفير البيانات الحساسة أثناء النقل وعند التخزين
• تقييمات الأمان المنتظمة والتحديثات
• ضوابط الوصول وتدابير المصادقة
• تدريب الموظفين على حماية البيانات

While we take reasonable steps to safeguard your information, no method of transmission over the internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

Users acknowledge and agree that:

• any transmission of information is at their own risk
• MarinArabia is not responsible for security breaches arising from factors beyond its reasonable control, including unauthorized access to user devices or third-party systems

Providers and Third-Party Data Responsibility

Users acknowledge and agree that Providers are independent third parties who may receive personal information in connection with booking inquiries or arrangements made through the Platform.

MarinArabia does not control and is not responsible for how Providers collect, use, store, or process personal information once it has been shared with them.

Providers may act as independent data controllers with respect to personal information they receive. Users are encouraged to review the privacy policies or practices of any Provider before sharing personal information.

Data Breach and Security Incidents

In the event of a data breach or security incident affecting personal information, MarinArabia will take appropriate steps to investigate, mitigate, and respond to the incident in accordance with applicable laws and regulations.

Where required, we will notify affected individuals and relevant authorities within the timeframes prescribed by applicable law.

We maintain internal procedures designed to detect, respond to, and manage potential security incidents.

حقوقك

اعتماداً على موقعك، قد تكون لديك الحقوق التالية:

• الوصول إلى معلوماتك الشخصية
• تصحيح المعلومات غير الدقيقة
• حذف معلوماتك الشخصية
• تقييد المعالجة
• قابلية نقل البيانات
• الاعتراض على المعالجة
• سحب الموافقة

To exercise any of these rights, you may contact us using the contact details provided in this Privacy Policy.

We may request additional information to verify your identity before processing your request.

Please note that these rights are subject to certain legal limitations and may not apply in all circumstances.

ملفات تعريف الارتباط والتتبع

نستخدم ملفات تعريف الارتباط والتقنيات المشابهة لتحسين تجربتك على منصتنا. يمكنك التحكم في إعدادات ملفات تعريف الارتباط من خلال تفضيلات متصفحك.

Cookies are small text files stored on your device when you access or use the Platform.

أنواع ملفات تعريف الارتباط التي نستخدمها:

• Essential Cookies: necessary for the operation and functionality of the Platform and cannot be disabled without affecting core features
• Performance Cookies: help us understand how Users interact with the Platform, including usage patterns and performance metrics
• Functional Cookies: enable the Platform to remember your preferences and settings
• Marketing Cookies: may be used to deliver relevant advertisements and measure the effectiveness of marketing campaigns

Cookie Consent and Control

Where required by applicable law, we will obtain your consent before placing non-essential cookies on your device.

You may control or disable cookies through your browser settings. However, please note that disabling certain cookies may affect the functionality and performance of the Platform.

Some cookies may be placed by third-party service providers, such as analytics or advertising partners, and are subject to their respective privacy policies.

الاحتفاظ بالبيانات

نحتفظ بمعلوماتك الشخصية فقط للمدة اللازمة لتحقيق الأغراض الموضحة في سياسة الخصوصية هذه، ما لم يكن مطلوباً فترة احتفاظ أطول بموجب القانون.

In determining appropriate retention periods, we consider factors such as:

• the nature and sensitivity of the information
• the purposes for which it was collected and processed
• legal, regulatory, tax, accounting, or reporting requirements
• the need to resolve disputes, enforce agreements, or prevent fraud and abuse

We may retain certain information for a longer period where necessary to comply with legal obligations or to protect our legitimate interests.

When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.

Please note that some information may be retained following account closure where necessary for legal, regulatory, or legitimate business purposes.

التحويلات الدولية

قد يتم نقل معلوماتك ومعالجتها في دول أخرى غير بلدك. نحن نضمن وجود ضمانات مناسبة لحماية معلوماتك أثناء هذه التحويلات.

Such transfers may occur for the purposes of operating the Platform, providing services, or engaging third-party service providers.

You acknowledge that data protection laws in these countries may differ from those in your jurisdiction.

Where applicable, MarinArabia takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal information, including the use of contractual protections and other legally recognized mechanisms.

By using the Platform, you consent to the transfer of your information as described in this Privacy Policy, to the extent permitted by applicable law.

خصوصية الأطفال

منصتنا غير مخصصة للأطفال دون سن 16 عاماً. نحن لا نجمع عمداً معلومات شخصية من الأطفال دون سن 16.

If we become aware that personal information has been collected from a person under the age of eighteen (18) without appropriate authorization, we will take reasonable steps to delete such information as soon as practicable.

If you believe that we may have collected personal information from a minor, please contact us using the details provided in this Privacy Policy.

التغييرات على هذه السياسة

قد نقوم بتحديث سياسة الخصوصية هذه من وقت لآخر. سنخطرك بأي تغييرات جوهرية من خلال نشر سياسة الخصوصية الجديدة على هذه الصفحة وتحديث تاريخ "آخر تحديث".

Any changes will become effective upon posting the updated Privacy Policy on the Platform and updating the “Last updated” date.

Where appropriate, we may also provide additional notice of material changes through the Platform or other communication channels.

You acknowledge and agree that:

• it is your responsibility to review this Privacy Policy periodically
• continued use of the Platform after any changes become effective constitutes acceptance of the revised Privacy Policy

MarinArabia shall not be liable for any failure by Users to review updated versions of this Privacy Policy or for any consequences arising from continued use of the Platform following such changes.

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